Contact Us

At Organivo, we are committed to providing helpful, responsive, and reliable customer support. Whether you have a question about a product, need assistance with an order, or have a shipping or return inquiry, our support team is available to assist you.

Support Email

For general questions, customer support, product information, order assistance, returns, refunds, or other inquiries, please contact us at:

Email: support@organivo.shop

We recommend including your order number when contacting us about an existing order so that we can assist you more efficiently.

Live Chat & Chat Bot Support

You can also contact Organivo through our Live Chat / Chat Bot Support, available 24/7 on our website.

Our chat support can assist with general questions about products, orders, shipping, returns, and other common inquiries.

For matters that require additional review, our support team may ask you to contact us by email.

Connect With Us on Social Media

You can connect with Organivo through our official social media channels for store updates, product information, announcements, and other content.

Please use only official Organivo social media accounts when contacting or interacting with our store.

Customer Feedback

We value customer feedback and use it to help improve our products, services, and shopping experience.

For suggestions, comments, or general feedback, please contact:

Email: support@organivo.shop

Please include relevant details in your message so our team can understand and review your feedback.

Order or Shipping Inquiries

If you have a question about an existing order, delivery, tracking, address, cancellation, or shipping issue, please contact us at:

Email: support@organivo.shop

For faster assistance, please provide your order number, the email address used during checkout, and a brief description of your inquiry.

Contact Form

Customers can also contact Organivo through the contact form available on our website.

The contact form may include:

  • First Name

  • Last Name

  • Email Address

  • Message

Please provide accurate information and a clear description of your question or request so that our support team can respond appropriately.

Business Information

Store Name: Organivo

Support Email: support@organivo.shop

Customer Support Phone: +1 (332) 291-1744

Business Days: Monday to Friday

Support Hours: 9:00 AM – 5:00 PM (ET)

Chat Support: Available 24/7

Business Address: 370 BUSHWICK AV 13C
BROOKLYN, NEW YORK 11206
UNITED STATES

We aim to provide clear information and helpful customer service throughout your shopping experience with Organivo.